Returns & Exchanges
At Wrap, we want you to love your home essentials; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned products must be in their original, unused condition and include the original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original boxes with all tags attached, ensuring the contents are protected for transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.
